BlackBerry Software Lifecycle Overview


                View product support timelines for all BlackBerry??software.

                Note:?these dates are subject to change without notice.
                ?

                Enterprise Software

                Product Name and Version General Availability End of Support
                UEM v12.6 Server Software Dec 22, 2016 Jul 24, 2018
                UEM v12.7 Server Software Jul 24, 2017 Mar 29, 2019
                UEM v12.8 Server Software Mar 29, 2018 Jul 23, 2019
                UEM v12.9 Server Software Jul 23, 2018 Dec 3, 2019
                UEM v12.10 Server Software Dec 3, 2018 Jun 5, 2020
                UEM v12.11 Server Software Jun 5, 2019 Jan 13, 2021
                UEM v12.12 Server Software Jan 13, 2020 TBA

                TBA – To Be Announced; no dates have been announced to date.

                BlackBerry Enterprise Service 12 (BES12) re-branded BlackBerry Unified Endpoint Manager (UEM) starting with v12.6

                Product Name and Version General Availability End of Support
                BEMS v2.4 Mar 8, 2017 Jul 26, 2018
                BEMS v2.6 July 26, 2017 Apr 2, 2019
                BEMS v2.8 Apr 2, 2018 Aug 8, 2019????
                BEMS v2.9 Aug 8, 2018 Nov 29, 2019
                BEMS v2.10 Nov 29, 2018 Jun 14, 2020
                BEMS v2.12 Jun 14, 2019 TBA

                TBA – To Be Announced; no dates have been announced to date.

                Alert

                IMPORTANT NOTE: This product is End of Life on Jun 30, 2017 as per notification on Jan 26, 2016.

                Product Name and Version General Availability End of Sale End of Support
                BlackBerry? Enterprise Service 10.0 server software Jan 23, 2013 Dec 31, 2015 May 31, 2015
                BlackBerry? Enterprise Service 10.1 server software May 14, 2013

                Nov 20, 2013 May 31, 2015
                BlackBerry? Enterprise Service 10.2 server software Nov 20, 2013 Nov 20, 2014 Jun 30, 2017

                BES10 End of Life includes end of support / life of all BES10 based solutions, including BlackBerry Resource Kit for BES10, BlackBerry Enterprise IM for BES10 (BlackBerry Collaboration Service or BCS10) and BlackBerry Web Services for BlackBerry Enterprise Service 10.

                Alert

                IMPORTANT NOTE:?BlackBerry Business Cloud Services is End of Life on Aug 26, 2016 as per notification on Mar 14, 2016.

                Product Name and Version General Availability End of Sale End of Support
                BlackBerry? Enterprise Server for IBM? Lotus? Domino? v5.0.4 Sep 20, 2012 Nov 16, 2014 TBA
                BlackBerry? Enterprise Server for Microsoft? Exchange v5.0.4 Sep 20, 2012 Nov 16, 2014 TBA
                BlackBerry Enterprise Server for Microsoft Office 365 v1.0 Mar 17, 2011 Nov 16, 2014 TBA
                BlackBerry Enterprise Server for Novell? Groupwise? v5.0.4 Nov 19, 2013 Nov 16, 2014 TBA
                BlackBerry Business Cloud Services
                Oct 25, 2011 May 18, 2016 Aug 26, 2016

                TBA – To Be Announced; no dates have been announced to date.

                Product Name and Version General Availability End of Sales End of Support
                BlackBerry? Enterprise Server Express for IBM? Lotus? Domino? v5.0.4 Sep 20, 2012 Oct 29, 2014 TBA
                BlackBerry? Enterprise Server Express for Microsoft? Exchange v5.0.4 Sep 20, 2012 Oct 29, 2014 TBA

                TBA – To Be Announced; no dates have been announced to date.

                Product Name and Version General Availability End of Support
                UEM v12.0 Server Software Nov 13,2014 Feb 27, 2016
                UEM v12.1 Server Software Feb 27, 2015 Jul 9, 2016
                UEM v12.2 Server Software Jul 9, 2015 Oct 30, 2016
                UEM v12.3 Server Software Oct 30, 2015 Jan 29, 2017
                UEM v12.4 Server Software Jan 29, 2016 Jun 30, 2017
                UEM v12.5 Server Software Jun 30, 2016 Jul 24, 2018

                BlackBerry Enterprise Service 12 (BES12) re-branded BlackBerry Unified Endpoint Manager (UEM) starting with v12.6

                Product Name and Version General Availability End of Support
                Good Control & Good Proxy v5.x
                Mar 2018
                TBA
                Good Control & Good Proxy v4.x
                Jul 2017
                Mar 2019
                Good Control & Good Proxy v3.x
                Dec 2016
                Mar 2019
                Good Control & Good Proxy v2.x
                Aug 2015
                Dec 2016
                Good Control & Good Proxy v1.x
                Nov 2011
                Aug 2016

                TBA – To Be Announced; no dates have been announced to date.

                Product Name ? Notification End of Sales End of Life
                Good Control MDM/MAM
                Jan 26, 2016
                May 31, 2016
                May 31, 2017
                Product Name & Version?
                General Availability
                End of Life
                Good Wrapping Server v1.x
                May 2013
                September 15, 2017
                Product Name and Version General Availability ? End of Support
                GEMS v2.x
                Nov 2015 Jul 2017
                GEMS v1.5
                Aug 2015 Nov 2016

                GEMS is now rebranded as BlackBerry Enterprise Mobility Server (BEMS). Please refer to “BlackBerry Enterprise Servers” section, of this page, for BEMS versions.

                Product Name Notification End of Sales End of Life
                Good Mobile Messaging Server (GMMS) Jun 27, 2016 Aug 31, 2016 Aug 31, 2017
                Good Mobile Control (GMC) and Good Mobile Access Jun 27, 2016 Aug 31, 2016 Aug 31, 2017
                Product Name Notification End of Sales End of Life
                BlackBerry Share
                Nov 1, 2019 NA*
                Aug 31, 2020
                Good AppCentral
                Jan 26, 2016 May 16, 2016 May 31, 2017
                Good Samsung for Knox
                Jan 26, 2016
                Feb 29, 2016 Aug 31, 2016
                Macheen Mobile Connect
                Jan 26, 2016
                Jan 26, 2016
                Feb 28, 2017
                BoxTone MDM
                Jan 26, 2016
                Jan 26, 2016
                Jan 26, 2016
                3LM Enterprise MDM
                Jan 26, 2016
                Jan 26, 2016
                Jan 26, 2016
                Good Pro
                Jan 26, 2016
                NA
                Jan 26, 2016
                Good Mobile Service Manager (MSM)
                May 2, 2016
                Feb 28, 2017
                Feb 28, 2018
                Good Connect Server
                Feb 27, 2018
                Feb 27, 2018
                Jun 30, 2018
                Good Control Cloud Nov 4, 2019 NA April 30, 2020

                NA = Not applicable

                Only end of life notifications announced after Jan 1, 2016, are listed above.?View all Good Solutions notifications.

                * BlackBerry Share & BlackBerry Docs have the same SKU.

                Includes server, administrator console, user console, unified endpoint connectors

                Version Number General Availability End of Support
                Version 1.9.x and earlier Dec 18, 2016 Feb 28, 2018
                Version 1.10.x Apr 6, 2017 Nov 1, 2018
                Version 1.11.x Jun 29, 2017 Jan 1, 2019
                Version 1.12.x Oct 10, 2017 Jan 1, 2019
                Version 1.13.x Apr 1, 2018 Apr 30, 2019
                Version 1.14.x Jun 25, 2018 Sep 30, 2019
                Version 6.x Sep 4, 2018 Jan 7, 2020
                Version 7.x Jan 7, 2019 Jun 5, 2020
                Version 8.x Jun 5, 2019 TBA

                Includes server, administrator console, user console, unified endpoint connectors

                Version Number General Availability End of Support
                Version 5.4.x and earlier Mar 6, 2017 Feb 28, 2018
                Version 5.5.x May 23, 2017 Nov 1, 2018
                Version 5.6.x Sep 12, 2017 Apr 30, 2019
                Version 5.7.x Oct 8, 2017 Apr 30, 2019
                Version 5.8.x Dec 10, 2017 Apr 30, 2019
                Version 5.9.x Apr 8, 2018 Sep 30, 2019
                Version 6.x Aug 19, 2018 Dec 2, 2019
                Version 7.x Dec 2, 2018 May 30, 2020
                Version 8.x May 30, 2019 TBA
                Version Number General Availability End of Support
                Version 2.2.x and earlier Jan 16, 2018 Not Supported
                Version 2.3.x Apr 8, 2018
                Dec 2, 2019
                Version 2.4.x Dec 2, 2018 May 5, 2020
                Version 2.5.x May 5, 2019 TBA
                Version Number General Availability End of Support
                Version 3.2.x Jul 24, 2017 Mar 29, 2019
                Version 4.5.x Jul 23, 2018 Dec 3, 2019
                Version 4.6.x Dec 3, 2018 Jun 5, 2020
                Version 4.7.x Jun 5, 2019 TBA
                Version Number General Availability End of Support for Cloud organizations
                Version 3.2.x and earlier Nov 1, 2015 Nov 1, 2018
                Version Number General Availability End of Support
                Version 5.0.x Nov 23, 2016 Not Supported
                Version 5.1.x Mar 16, 2017 Not Supported
                Version 5.2.x Jun 11, 2017 Not Supported
                Version 5.3.x Nov 13, 2017 Not Supported
                Version 5.4.x Feb 25, 2018 Sep 30, 2019
                Version 5.5.x Sep 17, 2018 Oct 18, 2019
                Version 6.x Oct 18, 2018 Dec 31, 2019
                Version 7.x Jan 28, 2019 Jul 15, 2020
                Version 8.x Jul 15, 2019 TBA
                Version Number General Availability End of Support
                Version 5.0.x Dec 14, 2016 Not Supported
                Version 5.1.x Feb 19, 2017 Not Supported
                Version 5.2.x May 24, 2017 Not Supported
                Version 5.3.x Oct 3, 2017 Not Supported
                Version 5.4.x Jan 19, 2018 Not Supported
                Version 5.5.x May 1, 2018 Aug 31, 2019
                Version 6.x Jul 30, 2018 Dec 5, 2019
                Version 7.x Dec 5, 2018 Jun 3, 2020
                Version 8.x Jun 3, 2019 TBA
                Version Number General Availability End of Support
                Version 5.4.x and earlier Nov 24, 2016 Feb 28, 2018
                Version 5.5.x Apr 5, 2017 Nov 1, 2018
                Version 5.6.x Aug 31, 2017 Jan 1, 2019
                Version 5.7.x Jan 18, 2018 Apr 30, 2019
                Version 5.8.x Apr 1, 2018 Sep 30, 2019
                Version 6.x Jul 30, 2018 Sep 30, 2019
                Version 7.x Dec 5, 2018 Jun 5, 2020
                Version 8.x Jun 5, 2019 TBA
                Version Number General Availability End of Support
                Version 3.3.x and earlier Dec 29, 2016 Feb 28, 2018
                Version 3.4.x Feb 8, 2017 Nov 1, 2018
                Version 3.5.x Jul 27, 2017 Jan 1, 2019
                Version 3.6.x Sep 10, 2017 Sep 30, 2019
                Version 3.7.x Jul 3, 2018 Sep 30, 2019
                Version 3.8.x Sep 21, 2018 Apr 1, 2020
                Version 4.x Apr 1, 2019 Aug 26, 2020
                Version 8.x
                Aug 26, 2019 TBA

                BlackBerry Workspaces ME client for iOS and Android reached End-Of-Life on December 20, 2018 and is removed from public application stores.
                Customers are recommended to use generally available and supported versions of BlackBerry Workspaces clients:

                ?

                Product Name and Version General Availability End of Support
                BlackBerry 2FA v1.7 May 29, 2015 Mar 31, 2018
                BlackBerry 2FA v1.8 Apr 8, 2015 Mar 31, 2018
                BlackBerry 2FA v2.0 Jun 22, 2016 Mar 31, 2018
                BlackBerry 2FA v2.5 Nov 16, 2016 Jul 31, 2018
                BlackBerry 2FA v3.0 Jul 14, 2017 TBA
                BlackBerry 2FA v3.1 Jan 1, 2018 TBA

                TBA = To Be Announced; no dates have been announced to date

                Product Name and Version General Availability End of Support
                AtHoc IWSAlerts 6.1.8.85R3SP1 Oct 2013 May 1, 2020
                AtHoc IWSAlerts 6.1.8.85R3SP2CP1 Jun 2014 May 1, 2020
                AtHoc IWSAlerts 7.0 Apr 2017 Sep 1, 2017
                BlackBerry AtHoc 7.4 Jan 2018 May 1, 2018
                BlackBerry AtHoc 7.5 May 2018 TBA
                BlackBerry AtHoc 7.7 Mar 2019 Jan 1, 2020
                BlackBerry AtHoc 7.8 Jun 2019 TBA

                TBA = To Be Announced; no dates have been announced to date

                Product Name and Version General Availability End of Support
                AtHoc IWSAlerts 6.1.8.84CP9 May 2014 May 1, 2016
                AtHoc IWSAlerts 6.1.8.85R3SP4CP1 Jun 2014 May 1, 2020
                AtHoc IWSAlerts 6.1.8.87CP1 Sep 2015 Sep 1, 2021
                BlackBerry AtHoc 7.3 Oct 2017 Sep 1, 2021
                BlackBerry AtHoc 7.6 Sep 2018 TBA

                TBA = To Be Announced; no dates have been announced to date

                Product Name and Version Notification End of Sales End of Life
                BlackBerry AtHoc MAS (All Versions) July 15, 2019 July 15, 2019 Nov 1, 2020

                Smartphones & Tablets

                Product End of Sales and Development End of Life
                BlackBerry 10.3.X August 2018 December 2019*
                Android 5.X & 6.X - Priv October 2017 December 2019
                Android 6.X - DTEK50 June 2018 June 2018
                Android 6.X - DTEK60 August 2018 August 2018
                BlackBerry 10 OS versions 10.0, 10.1 and 10.2.X Dec 2014 April 2018*
                BlackBerry 7 OS versions 7.0 and 7.1 Jul 2014 April 2018*
                BlackBerry 6 OS Dec 2013 April 2018*
                BlackBerry Device Software 5
                Sept 2013 April 2018*
                BlackBerry PlayBook OS 1.0.X Dec 2013 April 2018
                BlackBerry Smart Card Reader version 2.X Jun 2013 April 2018
                BlackBerry PlayBook OS 2.0.x and 2.1.X Apr 2014

                April 2018*

                ?

                * The EOL designation only applies to the operating system software and applications contained within. It is not intended to indicate that the back-end infrastructure that provides services to these devices are in an EOL state.
                For further information please refer to the following blog post?Our Commitment to BB10 and Some Changes to BlackBerry Legacy Services

                TBA - To Be Announced; no dates have been announced to date.


                END OF DEVELOPMENT
                ?

                The date as of which BlackBerry will no longer provide fixes, updates, or security patches for the specified version of software. Technical Support will attempt to exhaust all options to provide a product resolution, but resolution cannot be guaranteed.

                END OF LIFE
                ?

                • The product will no longer be supported by BlackBerry
                • There will be no new versions of software
                • No software patches, security fixes or workarounds will be generated to resolve any product issues
                • BlackBerry Technical Support will no longer accept or troubleshoot issues directly related to the OS or application

                BBOS

                ?

                Product Name and Version End of Sales and Development End of Life
                BlackBerry Application Resource Monitor July 31, 2016 June 1, 2018
                BlackBerry Bridge for PlayBook July 31, 2016 June 1, 2018
                BlackBerry News Dec 1, 2012 June 1, 2018
                BlackBerry Traffic Mar 27, 2015 June 1, 2018
                BlackBerry Wallet July 31, 2016 June 1, 2018
                Ebay July 31, 2016 June 1, 2018
                MySpace for BlackBerry OS Jul 1, 2013 June 1, 2018
                Windows Live Messenger For BlackBerry OS
                Apr 1, 2014 June 1, 2018

                BB10

                ?

                Product Name and Version End of Sales and Development End of Life
                BlackBerry Blend July 31, 2016 April 29, 2019
                BlackBerry Bridge for PlayBook July 31, 2016 June 1, 2018
                BBM Meetings Feb 10, 2016 June 1, 2018
                Connect to Dropbox July 31, 2016 June 1, 2018
                Device Switch (BlackBerry 10) June 1, 2018 ?
                Google Talk Mar 18, 2016 June 1, 2018
                Print to Go Jan 1, 2016 June 1, 2018
                Windows Live Messenger For BlackBerry 10 Apr 1, 2014 June 1, 2018
                Yahoo Messenger Mar 18, 2016 June 1, 2018

                Android

                ?

                Product Name and Version End of Sales and Development End of Life
                Productivity Tab February 28, 2019 June 30, 2019
                Power Center February 28, 2019 June 30, 2019
                Notable February 28, 2019 June 30, 2019
                Device Search February 28, 2019 June 30, 2019
                BlackBerry Blend July 31, 2016 January 28, 2019

                iOS

                ?

                Product Name and Version End of Sales and Development End of Life
                BlackBerry Blend July 31, 2016 April 29, 2019

                DESKTOP

                ?

                Product Name and Version End of Sales and Development End of Life
                BlackBerry Desktop Manager Aug, 2014 June 1, 2018
                BlackBerry Desktop Software Aug, 2014 June 1, 2018
                BlackBerry Link June 1, 2018 ?

                END OF DEVELOPMENT
                ?

                The date as of which BlackBerry will no longer provide fixes, updates, or security patches for the specified version of software. Technical Support will attempt to exhaust all options to provide a product resolution, but resolution cannot be guaranteed.

                END OF LIFE
                ?

                • The product will no longer be supported by BlackBerry
                • There will be no new versions of software
                • No software patches, security fixes or workarounds will be generated to resolve any product issues
                • BlackBerry Technical Support will no longer accept or troubleshoot issues directly related to the OS or application

                Learn More

                Notifications

                Read about End-of-life notifications for BlackBerry software.

                Terminology

                Read about terminology used in End-of-life announcements.

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